Shipping policy

Shipping Policy

At Urban Vexa, we are committed to providing fast, reliable, and transparent shipping services to our valued customers.

Shipping Locations

We currently offer shipping to the following countries:

• United States (USA)
• United Arab Emirates (UAE)

Shipping Charges

We are happy to offer FREE SHIPPING on all orders to both the USA and UAE. There are no hidden delivery charges at checkout.

Delivery Time

We aim to deliver your orders as quickly as possible:

• Estimated delivery time: 2–7 business days

Please note that delivery times may vary slightly depending on customs clearance, local courier delays, or peak seasons.

Order Processing Time

• Orders are processed within 24–48 hours after confirmation.
• You will receive a confirmation email with tracking details once your order is shipped.

Tracking Information

Once your order is dispatched, you will receive a tracking number so you can monitor your shipment in real time.

Delays

While we strive for fast delivery, unexpected delays may occur due to:

• Customs processing
• Weather conditions
• Courier service disruptions

We appreciate your patience in such rare cases.

Contact Us

If you have any questions regarding shipping or your order status, feel free to contact our support team. We are always here to help.